All encoding jobs have started failing with - Encoding seems stucked -> abort

All encoding jobs have started failing with - Encoding seems stucked -> abort

Hi,

As of this morning all my encoding jobs are failing with the error "Encoding seems stucked -> abort"

I have contacted support and phoned the support line but not received a reply. This is a huge problem for our production system.

Has any one else experienced this and can offer any suggestions please?

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