Unable to invite users

Unable to invite users

I have been trying to invite my developers to my MK subscription so they can migrate over my Azure Media Services content. I keep getting a "user not found error".  No matter who I try to invite. 

Support has not been able to help at all and we are totally stuck. I am quite concerned that we committed to this platform and I can't get a simple user added to my account.  

Has anyone ran into this before?

    Features & Ideas

    Have an idea for a feature? Request a feature or an idea!