General
How to migrate all your content from AMS into MK.IO using MK.IO bulk migration tool
In this article we will describe in detail the process to migrate all your assets, asset filters, streaming locators, content key policies, streaming endpoints from AMS into MK.IO. The idea is that if today you have a playback URL in the following ...
MediaKind's Support Tool Transition FAQ
MediaKind is partnering with SymphonyAI! We're excited to announce an upcoming update to our customer support ticketing system! In our continuous effort to enhance your support experience, we will be transitioning to a new support ticketing system ...
Comparison list between AMS vs MK/IO for container, video codec and audio codec
Please find the comparison list between AMS vs MK/IO for the supported container, video codec and audio codec: Type AMS Available in MK.IO Container FLV (with H.264 and AAC codecs) (.flv) Yes Container MXF (.mxf) Yes Container GXF (.gxf) No Container ...
How to migrate from Azure Media Services to MK.IO
How to use DRM to playback MK.IO assets encrypted
Intro Currently, MK.IO solution supports only MediaKind's DRM solution as the unique provider of DRM encryption keys. External 3PP Key Management System solutions will be considered. In MK.IO there are the following groups of encryptions: 1. ...
Generating HTTP Archive format (HAR) file for browser network requests troubleshooting
This article explains how to generate HAR file from developer tools of major browsers for troubleshooting network requests. A HAR file includes users browser history with contents of cookies, downloaded pages, personal data, passwords and other ...
MediaKind Support Hotline for Critical and Emergency
Kindly use appropriate IVR Options to reach MediaKind Support Team