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Articles relating to MediaKinds MK.IO solution.
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Download files from an MK.IO Asset via API
Introduction The MK.IO API allows users to download files stored in an asset. This is a two step process: Get file access information using the getFileAccessInfo API Use the information returned to access a specific file Pre-requisites: One or more ...How to play an HLS stream with encryption ClearKey+JWT in Safari Browser
When a user trying to play an HLS stream with encryption ClearKey+JWT in Safari Browser it returns an error 401 -"message": "Missing authorization token in request". It is due to the Safari browser by default using its native player that, for some ...How to use DRM to playback MK.IO assets encrypted
Intro Currently, MK.IO solution supports only MediaKind's DRM solution as the unique provider of DRM encryption keys. External 3PP Key Management System solutions will be considered. In MK.IO there are the following groups of encryptions: 1. ...Updating Azure SAS Token for Asset Storage
You have created a storage account in MK/IO by linking your Azure blob storage, linked a container and processed assets. However once the SAS token expires to the storage account, these assets will not be accessible until you edit/update the Storage ...How to find MK.IO Customer ID and Subscription ID
This article will describe the step by step on how to find the Customer ID and Subscription ID Below are the instructions to find the customer id: Login to the MK.IO portal https://app.mk.io/ Choose your subscription. Once logged, open another tab in ...
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How to use MK.IO APIs - step by step
Update December 2024: Note that https://docs.mk.io/docs/api-tokens describes the steps to manage personal tokens when using MK.IO APIs ...How to use DRM to playback MK.IO assets encrypted
Intro Currently, MK.IO solution supports only MediaKind's DRM solution as the unique provider of DRM encryption keys. External 3PP Key Management System solutions will be considered. In MK.IO there are the following groups of encryptions: 1. ...How to play an HLS stream with encryption ClearKey+JWT in Safari Browser
When a user trying to play an HLS stream with encryption ClearKey+JWT in Safari Browser it returns an error 401 -"message": "Missing authorization token in request". It is due to the Safari browser by default using its native player that, for some ...MediaKind Support Hotline for Critical and Emergency
Kindly use appropriate IVR Options to reach MediaKind Support Team Country DID (Direct Dialing) ITFN (Toll free) Argentina +54 1139845665 8008001416 Brazil +55 2121784427 8000223004 Canada +1 5145878429 18338359469 Chile +56 442081258 1230023953 ...Add Users to Existing Subscription
As an admin of MK.IO application you may want to add additional users to your subscription. To do this have the user must first log into MK.IO first. The user would see this screen, as expected as they have not been added to the subscription yet: ...